Refund and Return Policy

Last Updated: 14/12/2023

1. Overview

Thank you for shopping at Rapid Mesh Shop, operated by Rapid Mesh. Your satisfaction is our top priority. If you are not entirely satisfied with your purchase, we’re here to help.

2. Eligibility for Refund or Return

To be eligible for a refund or return:

  • Your item must be unused and in the same condition that you received it.
  • It must be in the original packaging.
  • Your item needs to have the receipt or proof of purchase.

3. Refunds

  • Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
  • If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

4. Returns

  • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
  • If you receive a refund, the cost of return shipping will be deducted from your refund.
  • Depending on where you live, the time it may take for your exchanged product to reach you may vary.

5. Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@rapidmesh.pro and send your item to Mail.

7. Changes to this Policy

We reserve the right to modify this Refund and Return Policy at any time. Any changes will be effective immediately upon posting the updated policy on the website.